De Vere Letting Bureau are committed to ensuring and protecting your privacy while communicating with us through our website or electronically.
Upon registering with us as a tenant or landlord we will ask you to provide personal details. This information is necessary to fulfil our obligations and contractual obligations.

De Vere Letting Bureau will use your personal information for the following purposes:
a) To collect identification information for example, your full name, date of birth, marital status, gender, employment details,
b) To collect contact information for example your telephone number, email address current address, employer address,
c) To collect financial information for example your bank account and payment details,
d) To collect transactional data for example details about payments to and from you,
e) To collect usage data about how you use our website,
f) Marketing Data so we can send you notifications of any changes, new listings that may be of interest to you, if you consented during the registration process.

If you consented during the registration process however you would prefer not to be contacted, please contact De Vere Letting Bureau by email or call 020 8441 9669.

How do we collect Data from you?
a) You may have applied for our services,
b) You may have requested marketing to be sent to you,
c) You may have contacted us through our social media,
d) You may have visited our office or called our office number.

De Vere Letting Bureau minimises the amount of personal data we collect about you, and you have the right to rectification, erasure, restriction or objection to our ongoing use of personal data. Requests should be sent to

De Vere Letting Bureau will not share Customer’s data with any third parties other than where it is necessary to fulfill our obligations.

The De Vere Letting Bureau website may only be used for lawful purposes and in a lawful manner. When using our website:

  • You agree to comply with all applicable laws, statutes and regulations,
  • You agree not to upload or transmit any computer viruses or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer, including any material which is defamatory, offensive, or of an obscene nature.

Information provided to De Vere Letting Bureau through our website or during registration is handled with the utmost respect and confidentiality. Our website is secured by encrypting information through secure socket layer (SSL) before it is sent to the company.

De Vere Letting Bureau will take all reasonable care to keep your information secure and cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data provided by you.

Your rights:
You have the right to object to our use of your personal data, or ask us to delete, remove or stop using it if there is no need for us to keep it. This is known as your right to be forgotten. There are obligational reasons why we will need to keep your data, but please do inform us if you think we are retaining or using your personal data incorrectly.